Returns

Return Policy

All sale items are a final sale.

All returns must be made within 10 days of receiving the merchandise.  Item(s) need to be returned in the same condition that you received it in, unworn, with tags, no wear on the soles of footwear, and in the original packaging.  Please include the original receipt and return paper work.  Once we receive and inspect the return you will be refunded if the conditions are met.  The customer is responsible for return shipping costs and originally shipping costs are not refundable.

Returns

Please fill out the return form that was included in your order, include the form and the receipt in the box and ship the merchandise to

On Your Feet

Attn: Returns

328 S Guadalupe St.

Suite I

Santa Fe, NM 87501

 

Exchanges

 

Exchanges can only be made for same style items (different size or color) with the same retail price.  Please email orders@onyourfeetsf.com be for shipping back to check availability.  The return policy also applies to exchanges.  We will need to inspect the condition of item(s) once we receive it back.

 

Shipping

Orders will be shipped out within 48 hours of the order being placed.

 

Damages or other issues

Please inspect all items  upon receiving the order.  If the item(s) you have received are damaged or defective please email us at orders@onyourfeetsf.com